Cookies and privacy policy

When you visit Vuxenkul.se, we collect information about all visits to our website. We use this information to evaluate the use of the individual elements, improve your user experience on Vuxenkul.se, and for marketing purposes.

On this page you can read more about what information we collect, how it is processed, what is done with it, who has access to it and how you can get in touch with us regarding our cookie, and privacy policy.

At Vuxenkul AB, we collect the customer's personal data within the framework of current legislation and the EU's General Data Protection Regulation (GDPR).

Vuxenkul.se automatically detects your data such as your IP address when you navigate between pages and services on the website. If you create an account with us or subscribe to our newsletter, we also register it to improve your user experience for your next visit.

In order to do this, we use various analysis tools in this context, such as Google Analytics, which helps us to collect statistics about which pages on the website users visit and how they use them.

Vuxenkul AB collects information from users via five sources:

• From cookies when you visit our website, for example, IP address, country, displayed pages, displayed categories, displayed brands, interaction/clicks, and searches.
• From purchases, such as demographic data, email address, payment information, products, order amounts, discount level, and brands. Included is the sending of transaction emails, such as order confirmation, delivery confirmation, and cancellation confirmation.
• From the user's actions and engagement in the sent communication (email and mail), such as opening speed, click speed, and time used to read the email, user domain, and type of email client.
• From users who disclose information about themselves (for example when adding information to the customer profile)
• From credit ratings from third-party companies.

Period for storing data.

Vuxenkul AB stores your personal data for as long as is necessary to fulfill the purposes described in these terms and conditions unless a longer storage period is required or permitted by law, for legal, tax or regulatory reasons, or for any other legitimate and lawful business purpose.

Any personal data or documents that the customer submits to Vuxenkul AB are stored digitally and processed in accordance with the Personal Data Act. Customer information is used to ensure the fulfillment of the agreement between the customer and Vuxenkul AB.

Person responsible for personal data:

Christian Nilsson
Vuxenkul AB
(Org.nr: 556620-3005)
Backa Bergögata 2
422 46 Hisings Backa

Stored customer information:

• Name
• Address
• Email
• Phone number
• Purchase History
   

Registry excerpt:

A register excerpt lists all personal data and stored information about the customer. Customers who have entered into an agreement with Vuxenkul AB have the right to request an extract from the register once a year. To obtain a registry extract, a signed request must be made via e-mail to: info@vuxenkul.se

Deregistration of personal information & customer information:

As a customer with us, you can have your customer information at Vuxenkul AB deleted in writing and a signed request. This does not include information required for Vuxenkul AB to be able to maintain good accounting and bookkeeping practices.

As a customer, you have the right to access your collected categories of personal data (Article 15) and you can object to a registration in accordance with the relevant provisions of the EU General Data Protection Regulation (GDPR). Upon a reasonable request, we will update, change or delete personal information that we check, as long as it does not involve actions that violate the law.

We may reject requests that are unreasonably recurring, and involve disproportionate intervention such as the development of new systems.

Necessary personal data

To complete and have a purchase delivered by Vuxenkul AB, the following information is required:

• Name
• Address
• Contact information in the form of email address and telephone number

What are Cookies?

When you visit Vuxenkul.se, so-called cookies are stored on your computer. A cookie is a small text file that is stored to recognize your computer on subsequent visits. No personal information is stored in our cookies.

Almost all websites use cookies. They are stored on your computer to help you. For example, they can help analyze how the website is used so that the user experience can be improved. In many cases, cookies are necessary to be able to provide a certain service on the website.

The information in your cookies is sent between your browser and a web server and contains information about user settings, login, and how the website is used.

Cookies make the interaction between you and the website faster and easier.

Searches

When you visit Vuxenkul.se, we collect information about all visits to our website. This information is used to improve your user experience, evaluate the use of the individual parts of the website, and for marketing purposes. 

Searches can trigger a service

Vuxenkul.se may collect information about your search behavior (such as which categories, brands, and products you have looked at) to improve communication about relevant products and offers.

Automatic login

Vuxenkul.se automatically detects who you are based on various parameters such as IP address, device, and cookies when you move between different pages and services on the website. This means that if you are logged in to our website, you will be logged in automatically the next time you visit Vuxenkul.se from the same device. The same automatic login takes place if you click on an e-mail from Vuxenkul.se.

Analysis tools

To create a better user experience, we use various analysis tools such as Google Analytics, which helps us collect statistics on how Vuxenkul.se is used.

To determine who visits our websites, we use cookies to create demographic and user-related statistics. This gives us the opportunity to customize and create content and services that match your and other users' wishes and interests.

Web Beacons

Some of our pages may contain so-called Web Beacons or Clear gifs. These do not collect personal information and are only available to count the number of visitors to a page and be able to measure the effectiveness of campaigns and pages.

Third-party

Vuxenkul.se uses services from third parties on our websites. Sometimes these services also use cookies. You can choose not to accept cookies from third parties in your browser by following this link:

https://www.youronlinechoices.com/

Among other things, cookies from third parties are used to collect statistics about your visits to our website; in such a case, we use cookies to e.g. Find out which websites you visit and for how long you visit them. In this case, we use the Google Analytics system from Google.

You can opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Functionality

At Vuxenkul.se, there are a number of technical cookies that are required for good functionality on several parts of the website. These cookies are stored when you visit Vuxenkul.se to, for example, keep track of the contents of your shopping cart when you switch between pages, remember the products you have saved as favorites, etc.

How do I avoid cookies?

If you do not want to receive cookies, you can either block all cookies, delete existing cookies from your computer or set the computer so that you receive a warning before cookies are saved.

We recommend that you read our cookie policy carefully before changing your cookie settings on your computer and that you read more about cookies on other websites.

If you change the cookie settings, your user experience may deteriorate when you visit our and others' websites.

Keep in mind that if you do not accept cookies, there may be functions on Vuxenkul.se that might cease to work for you.

How do I delete cookies?

Most cookies are easy to delete. How to delete cookies on popular standard browsers:

Google Chrome

• Press Ctrl + Shift + Delete on your keyboard.
• Select a time interval.
• Select the "Cookies and other website data" checkbox.
• Click the "Clear data" button.

Firefox

• Press Ctrl + Shift + Delete on your keyboard.
• Select a time interval to clear.
• Select the "Cookies" checkbox.
• Click the "Clear Now" button.

Safari

• Choose Settings from the Safari menu.
• Go to the Privacy tab.
• Click "Manage Website Data".
• Click "Delete All".

Microsoft Edge

• Press Ctrl + Shift + Delete on your keyboard.
• Select the "Cookies and saved website data" checkbox.
• Click the "Clear" button.

Internet Explorer

• Press Ctrl + Shift + Delete on your keyboard.
• Select the "Cookies and website data" checkbox.
• Click the "Delete" button.

Opera

• Press Ctrl + H to open your history page.
• Click Clear Web Information in the upper right corner.
• Select what you want to delete and time intervals, such as recent history or all times.
• Click Clear Data.

Protection of personal information

According to the Data Protection Act, your personal information is stored in a secure and confidential manner. Data with personal information is stored on high-security servers in controlled facilities. At Vuxenkul, we always take strict account of your rights as a user and personal privacy. Unfortunately, you can not guarantee 100% security for data transfers via the Internet. This means that there may be a risk that unauthorized persons gain access to information when data is transmitted and stored electronically. All personal data that is sent is therefore always made at your own risk.